FAQS ON UCO NetBanking

UCO NetBanking is the Internet banking service provided by UCO Bank- India’s Public Sector Bank. UCO NetBanking is an electronic medium through which UCO Bank’s registered users can access various Banking Services online at anytime, anywhere through Internet Connection. UCO Bank Customers have online, real time access for different Banking Services completely under secure environment.

UCO NetBanking Service opens up an entirely new way of doing your banking, anytime and from anywhere 24x7 right from the comfort of your home or office through internet. It is personalised to meet your requirements. Our wide range of online banking services will help you better in managing your finance. Moreover, New features and services are also being added from time to time for customers

UCO NetBanking services can be provided to individual customers of our bank including staff having at least one operative account (Saving Bank account, Current account, Cash credit account, Overdraft Account) with the bank under retail or personal banking. Corporate Internet Banking services can be given to non-individual entities like Proprietorship/Partnership firms/Private Limited companies etc. having at least one operative account. Minors between the age group of 10 and 18 can avail the Kids internet banking facility with limited features.

NetBanking Services is not available to illiterate and insolvent person.

No problem. You can access it from any mobile/tablet having Internet connectivity

Bank does not recommend to use NetBanking from Cyber Café. You have to take care that you do not disclose your passwords to anyone and logout properly and close the browser window after using UCO NetBanking. Bank recommends customers to clear the browser cache and cookies after each session so that customer’s account information is removed from used PCs. Virtual keyboard is advisable to protect your password from malicious “Spyware” and “Trojan programs” etc. Hence it will reduce the risk of password theft.

No! There is no extra or hidden charge for using the UCO Netbanking services. This service is absolutely free.

Retail customers can avail the facility from online as well as offline mode. If the customer is having active debit card then he/she can register through our official website www.ucobank.com. Retail customers can also avail the same through offline mode by submitting retail e-banking request form to the nearest UCO Bank branch. Corporate customer can apply for UCO NetBanking Services through offline mode by submitting corporate e-banking request form to the nearest UCO Bank branch.

We shall be glad to have your account with us. Walk in to any one of our branches, our staff will assist you.

The system generates passwords for your first time access randomly. It is mandatory to change your passwords at first time login as per your choice.

It is mandatory to change the system generated passwords with your own choice at first login. You can change your passwords any number of times subsequently, You can also change your User Id in NetBanking. It is advisable to change your password frequently.

Password can be changed any time and any number of times by the user at his/her own choice in customer profile or by using the “forgot password” option at the login page (retail customers only). Corporate customers can reset their password by submitting request at nearby branch of UCO Bank. System asks the user to change the same periodically otherwise it will be expired.

You are requested to choose a password that is not a dictionary word and not guessable from your personal information known to others such as names in the family, vehicle numbers, date of birth etc. You should change your password frequently. Terms and conditions of the password format can be found in the password application page. Please try to remember the password and do not write it down or paste it somewhere.
Security Warning :
Your User Id and Password are highly confidential. Do not share it with anyone. UCO Bank will never ask for this information. Hence, Do not tell your userid and password to anyone even if they claim to be from the Bank.

Passwords are case sensitive. Also be a little more careful while typing the system-generated passwords for the first time. In case you are still not able to login, Please contact your branch or write to us at hoe_banking.calcutta@ucobank.co.in/uco.custcare@ucobank.co.in.

In case you forget the User Id for NetBanking Services, please contact any nearest UCO Bank Branch.

Please ensure to logout when you finish using the UCO NetBanking Service.
Security Warning :
We strongly recommend not to leave your system at the time you are logged in to NetBanking, as this will give opportunity to others around you to operate your accounts

LOG in to UCO Net Banking is secured by your chosen login Password, Captcha and with One Time Password (OTP) deliver to your registered mobile number. Similarly any transaction or service application is secured by chosen Transaction Password and One Time Password sent to your registered mobile number.

No! The mailbox is only for communication between you and UCO NetBanking Service.

Present NetBanking transaction limit for Retail and Corporate customers are as under:

Service Type NEFT/RTGS OWN Account 3rd Party Bill Payment
Per Txn Per Day Per Txn Per Day Per Txn Per Day Per Txn Per Day
Retail Users 15Lacs 15Lacs 15Lacs 15Lacs 15Lacs 15Lacs 10Lacs 10Lacs
Corporate Users 25 Lacs 50 Lacs 10 Lacs 50 Lacs 10 Lacs 50 Lacs 20 Lacs 20 Lacs

Funds Transfer To own Loan Account, own RD Account, own RDUSS Account, own PPF Account, Sukanya Samriddhi Account and also PM Relief Fund (PMNRF) for retail customers.

The Facility is available to corporate users (having maker checker facility). Please contact your base branch to apply for the facility.

UCO NetBanking transaction limit can be enhanced. Please contact your base branch and fill the required form.

UCO NetBanking facility is also available for cash credit account holder.

Fund transfer facility is allowed in cash credit account except self–linked account transfer.

Both UCO Bank and Other Bank counterparty beneficiary) can be added by providing the required data in the ADD Counterparty Menu. Activation period after registration of Counterparty is 4 Hours. Corporate users having (having maker checker facility) can apply for Bulk counterparty upload facility through base Branch.

The user can save their transaction format or template using the ‘save as template’ option in the transaction application page. One can directly apply transactions through pre saved templates using the ‘Initiate Template Option’ and manage the templates using ‘Manage template’ option.

Yes, one can apply for SGB through the links in Investments Menu and General Services Menu. Further details on SGB can be obtained from the Pop Up Window on selecting the terms and conditions in the SGB Application form Link.

The full form of ASBA is ‘Application Supported by Blocked Amount’. It is an application that contains an authorization. This authorization is for blocking the 4 application amount in your bank account, for subscribing to a public issue. If you are applying through UCO Net Banking ASBA, your application money gets debited from the selected UCO bank account only if your application is selected for allotment. Of course, after the basis of allotment is finalized. If not allotted the amount will be unblocked

SEBI has been specifying the investors who can apply through ASBA. In public issues w.e.f. May 1, 2010 all the investors can apply through ASBA. In rights issues, all shareholders of the company as on record date are permitted to use ASBA for making applications provided he/she:
a. Is holding shares in dematerialized form and has applied for entitlements or additional shares in the issue in dematerialized form;
b. Has not renounced its entitlements in full or in part;

Under ASBA facility, investors can apply in any public/ rights issues by using their bank account. Investor submits the ASBA form through the ‘ASBA IPO details’ page or Bid Cum Application page in ASBA menu after filling the details like name of the applicant, PAN number, Demat account number, bid quantity, bid price and other relevant details, to their banking branch by giving an instruction to block the amount in their account. In turn, the bank will upload the details of the application in the bidding platform. Investors shall ensure that the details that are filled in the ASBA form are correct otherwise the form is liable to be rejected.

Retail individual investors can withdraw ASBA bids up to the closure of the issue and on withdrawal the lien amount will be unblocked. However, Non-retail investors i.e. Qualified Institutional Buyers and Non- Institutional Investors are not eligible to withdraw their bids at any time.

Yes but customization of the limits can only be decreased from the Bank set Limit. The option is available in the General Services Menu.

Yes all Retail investors can apply Fixed Deposit or Recurring Deposit (FD/RD) under applicable schemes. However only self-Proprietors among the corporate users can apply FD/RD using Net Banking. Further information about the schemes can be obtained from the link provided at the bottom of the FD/RD application page.

Yes, but only FD/RD accounts opened through Net Banking by the user can be closed by the user through Net Banking. Also one can cancel the auto renewal option for Fixed Deposits of through net Banking.

Apply Cheque (Only for Retail Investors), Stop Cheque, Positive Pay.

Validation of issued cheque above Rs.500000.00 (mandatory as per RBI directives) or above Rs 50000.00 if the facility is registered in branch by customer.

PAN Seeding, Application for Atal Pension Yojana etc.

We are glad about the interest you have evinced in UCO. Please visit www.ucobank.com for more details.

We would be glad to answer any specific queries. Please call our toll free number 1800-103-0123.